A few cents a day can protect your greatest investment from unforeseen events. Our home policy offers a very wide level of protection against events which may severely damage your home buildings, contents or your personal effects.The policy provides cover for:
Accidental loss or damage to the buildings and contents of your home.
Accidental loss or damage to personal belongings and valuables whilst anywhere in Malta.
Your liability to others and home assistance.
The standard cover also includes:
Temporary alternative accommodation following a loss.
Mechanical or electrical breakdown to air-conditioning and energy saving equipment.
Loss or damage to Christmas, wedding and graduation gifts.
Loss or damage to locks and keys.
Personal money including credit and debit cards.
Pedal cycles and sports equipment.
Benefits & Advantages
We cover unexpected failure or damage to piping, leaks from sanitary equipment and fittings, and fixed water installations within your home.
Complete failure of the electrical supply inside your home, as a result of a fault or damage to the internal electrical installation, is covered.
We will pay for the breakage of glazing to external windows or doors which make your home insecure.
We will cover loss or damage produced by mechanical or electrical breakdown, to air conditioning units, solar heating systems, and photovoltaic systems which are permanently installed to the buildings, provided that an annual maintenance is accomplished.
We will pay for loss or damage to new fixtures and fittings whilst in the home for installation or in the course of installation, provided that no structural alterations to the buildings are needed.
Loss or damage to the buildings caused when the fire, police, or ambulance services have to force in an entry or exit from your home is covered.
We will automatically rise the sum insured for newly acquired contents. You must request cover (increase your sum insured and pay additional premium) for these within 30 days of their acquisition.
We will automatically increase the sum insured on contents during December for Christmas gifts bought and received; also, during the period one month before and one month after the wedding or graduation of any member of your family, normally living in your home; we cover therefore any gifts bought and received for such occasion.
We will pay for the costs to replace your frozen food contained in your domestic deep freeze cabinet, or the freezer section of your domestic refrigerator, if it is damaged by a rise or fall in temperature or contamination from refrigerant or refrigerant vapours.
We will cover for loss of or damage to your bicycles and your sports equipment in Malta.
We will pay your legal expenses incurred by you for legal proceedings in the event of a dispute relating to the purchase, hire, hire-purchase, service or repair of consumer goods. We pay too for the costs of legal actions related to contracts for the purchase of service for home improvements or your ownership or occupation of your main home.
We will pay architects’ and surveyors’ charges to repair any loss or damage protected under this policy. We also cover the cost of removing rubble or propping up the damaged parts of the buildings. This comprises the costs of meeting building regulations or local authority bye-laws. Costs which are not agreed by us in advance are not covered.
If your home is unhealthy to live in as a result of any loss of or damage insured, we will pay your rent including reasonable additional costs to accommodate your family and pets who normally live in your home, during the period needed to restore your home.
If you lose the keys to the inside or outside doors of your home, or to the safes or alarms in your home, or they are stolen, we will either pay the cost of changing parts of the locks, or the charge to replace the locks. Also we cover the accidental damage to the locks of the outside doors, safes or alarms.
We cover accidental loss or damage to personal belongings and valuables (anywhere in Malta). We will pay for loss of personal money in Malta and financial loss, proceeding from any credit and debit cards issued in Malta and being robbed or accidentally lost, and consequently used by someone other than you. We do not cover any loss due to confiscation, depreciation in value, or errors or omissions in receipts, payments, or accountancy with credit and debit cards regulations.
We will cover you against your legal liability for damages and expenses incurred exclusively as owner, or occupier if anyone, other than you, is accidentally injured, falls ill or dies.
In the event of your death, we will also cover your legal personal representatives in respect of your liability covered by this policy.
Requirements & Restrictions
This policy has certain requirements that shall be evaluated by the customer. It is crucial to consider them in order to decide which insurance policy satisfies better the policyholder needs.You must do all that you reasonably can to prevent loss or damage to property insured under this policy, and to maintain such property in a sound condition.
The following restrictions apply to the policy:
We do not cover costs in connection with maintenance services or for which a manufacturer, supplier or service provider is responsible under warranty or contract.
We do not pay for loss or damage as a result from rust, corrosion, wet or dry rot, mould, vermin, insects, fungus, deterioration or defect in construction or installation. Damages caused by the use of faulty or defective materials, defective or poor design or workmanship, the lack of or faulty maintenance, depreciation, loss of value, atmospheric or climatic conditions are also excluded.
The policy does not cover the damages caused by the action of light, ingress of water, processes of cleaning, washing, alterations or restorations.
We do not cover loss or damage, as a result of the confiscation or detention of property by command of any government, public or local authority. We do not pay for items held by customs or other officials.
The policy does not cover loss or damage to business goods, stocks or equipment, and business or professional use of musical instruments, photographic and sporting equipment and accessories.
We do not cover loss or damage occurring or arising from an event which happens before the policy is subscribed.
The policy does not cover loss or damage caused by malicious computer codes, or the failure of a computer chip or computer software.
We do not cover loss or damage caused by infiltrations, pollution or contamination, unless directly produced by an unexpected, recognisable, accidental incident happening completely at a precise time and place.
The policy does not cover loss or damage arising caused by war, invasion or conflict. It does not cover either damages caused by chemical, biological, bio-chemical or electromagnetic weapons, ionising radiation, radioactivity or nuclear equipment.
We do not cover the cost of damages caused by external overflows or replacement of tanks, radiators and sanitary ware.
You must inform the police immediately about any property which has been lost, stolen or damaged with malevolence. Also, you must notify them of any lost or stolen credit and debit card.
You have to forward us immediately (and unanswered) any writ, summons or other legal documents in connection with any claim or legal liability resulting from injury or damage.
You cannot admit, reject or negotiate on any claim with anyone else without our written permission.
If you have agreed to sell your home, the buyer will have the benefit of the cover provided for the damage and loss of building up to the date the contract is completed, or up to the expiry date of the current period of insurance, whichever comes first (provided the building is not insured by or on his behalf).
We will not cover or pay for loss or damage which you have caused, allowed to happen, chose to ignore or not reported to the authorities.
If your home is unoccupied or unfurnished for more than 90 consecutive days in a row, prior to loss or damage of valuables occurring, the policy will not cover the costs of them.
We will cover the cost of the services visits, and labour that are needed for emergency repairs up to a maximum of 2 hours labour or the amount of €200 for each incident, whichever is the lowest. If the reparation surpass that amount, you will be responsible for the difference unless such repairs become payable as an insurable loss under any other coverage of the policy. We will not pay for any material or spare parts. You can claim a maximum of 3 interventions per year.
You must not arrange for any repairs unless the emergency service scheme administrator have been notified and authorised such maintenances.